MEET OUR TEAM
Mic Starr, President – Commercial & Life Producer – CIC
Mic Starr is the agency owner. He started Starr Insurance from scratch in 1989 and then expanded by purchased an existing small ERIE agency in 1991.
He has grown the Agency to become an industry leader and has won multiple awards from ERIE and other carriers for agency excellence. Mic consistently uses the core values of excellent customer service and going above and beyond client expectations.
Rose Zook – VP, Operations Manager – CIC, Commercial Lines CSA
Rose joined Starr Insurance in 1993 and has played a significant role in agency management and operations while managing Mic’s commercial book of business
Mindy Johnston – Claims Manager, Licensed Property & Casualty Agent
I currently do the majority of the claims handling and processing for the agency.I am usually helping customers deal with very difficult circumstances during an auto or homeowner loss. I enjoy making sure their claim is handled quickly and fairly!
Kaytee Byers – Commercial Lines CSA, Life & Health License (Commercial Lines)
I joined the Starr team in July 2016. I have many years in customer service, and enjoy helping people. I currently have my life, accident and health license. In my time outside of work I enjoy spending time with my husband and our two boys.
Ana Mejia – Receptionist, Property & Casualty License (Front Office Associates)
I joined the Starr team in June 2015, and brought with me many years in customer service. As a bilingual team member (English and Spanish speaker), I find it rewarding to be able to assist customers and truly understand their needs. When not in the office, I enjoy spending time, baking and playing soccer with my two children. I am expecting my third baby in April, so for now, watching soccer has been the next best thing to playing. I am currently licensed in Property and Casualty and am excited to grow and learn more about the insurance industry. My goal is to provide customers with the best service possible.
Jim Fegan – Commercial Lines Producer (Commercial Lines)
Property and Casualty Insurance Agent for PA, MD, VA and WVA. Over 42 years experience, 32 in Commercial Lines. I enjoy spending time with my 10 grandchildren. I also enjoy golfing & fishing in my free time.
CPCU,CLU & CIC
PA Brokers license and PA Life, health and disability license.
Teria Kasper – Commercial Lines CSA, Property & Casualty License – CISR (Commercial Lines)
Teria came to Starr Insurance in 2002 with 7 years of experience and has proven to be an excellent addition to our company… “Insurance can be a complicated subject for people to understand. I have been in the insurance business for over seven years and what I like most is being able to help people understand their coverage needs and what our policies do to help protect them. Having them leave my office with a little more knowledge is what makes my job worth it.
Working here at the Starr Agency has been great for me. We have a great and friendly staff who work together to make sure that our clients needs are met and that is what matters the most in this business.
Dean Martin – Commercial Lines Producer, IT Manager – Property & Casualty, Life & Health License, CIC (Commercial Lines)
Dean began working at Starr Insurance as an IT consultant and in 2005 also took on the role of commercial insurance sales.
“I know the pricing pressures of the industry and present economy are causing many business owners to look at their insurance packages and try to cut costs. My goal is to find ways to provide proper protection for their property, physical well being and financial future at an affordable price point”
Michelle McNew – Commercial Lines Consultant – Property & Casualty License, CISR, CIC (Commercial Lines)
I have spent many years in a customer service role and strive to provide the best possible service to each customer in a timely manner. I realize that insurance can be somewhat challenging to understand and take pride in assisting customers and providing them with the knowledge they need to make informed decisions about protecting their life, future and that of their family.
My goal is for each customer to leave with a strong, confident feeling about the insurance coverages they have and the satisfaction of working with a team that truly does care about what we do!
Pat Shughart – Commercial Lines Insurance Consultant – CIC, CPIW (Commercial Lines)
Pat joined the Starr Insurance in 1995 and has a wealth of experience in all lines of insurance. She currently works in our commercial department and manages both her own customers and helps with Jim’s client base.
Todd Shoemaker- Commercial & Personal Lines Producer – Licensed Property & Casualty & Life Agent (Commercial Lines)
I joined the Starr Insurance team in February 2015 with over 15 years of Insurance experience. I enjoy traveling and golfing in my free time. What I like most about the insurance business is educating clients and fulfilling a vital role in covering the things that are most important to them. The highest compliment I can receive is the referral of friends and family.
Janelle Barkman – Personal Lines, Licensed Property & Casualty & Life Agent (Personal Lines)
I started in the insurance industry in 2008 and joined the Starr Insurance team in June 2015. I am currently licensed with a Property & Casualty and Life & Health license. In my free time, I like to spend time with my family (I’m kept pretty busy with my daughter Brooklynn), help my husband out working on the dairy farm, and going shopping. What I like most about the insurance business is helping the customers understand their coverage needs and how to protect those needs. It is very rewarding when a customer leaves your office and you know they have coverage for everything important to them!
Belinda Gibble – Personal Lines Producer, Licensed Property & Casualty & Life Agent (Personal Lines)
I started with Starr Insurance in 2006. I have always worked in Customer Service. I look forward to working with each customer to help them with their insurance needs and provide them with the best customer service possible.
The insurance industry can be very confusing and the rewards that come from helping others gives me great job satisfaction.
In my spare time I enjoy traveling, boating, playing volleyball and spending time with my family.
Tammy Pine – Personal Lines CSA, Property & Casualty License, Life & Health (Personal Lines)
I started in the insurance industry in 1992. I am currently working exclusively in Personal Lines, but I am also licensed to sell Life and Health Insurance.
I enjoy the personal relationships I have with my customers. I want to make sure all our customers receive quality service, and know they can count on the team at Starr Insurance to provide for all their Insurance needs
Donna Nailor – Personal Lines Team Leader – Property & Casualty License, Life & Health – CISR (Personal Lines)
I have worked in the insurance industry since 1988 both in Personal and Commercial. I enjoy working in Personal Lines because of the customer service and interaction with the clients.
Jennifer Davidson – Receptionist, Property & Casualty License, Life Agent (Front Office Associates)
Jennifer does lots & Lots & Lots of stuff.
Blah, Blah, love my mom, apple pie, chevrolet, God Bless America!
Jessica Pelletier- Personal Lines CSA, Property & Casualty License (Personal Lines)
I started in the insurance industry in 2007 while residing in New Hampshire where I was born and raised. I moved to PA and joined the Starr Insurance team in August 2014. In my free time I enjoy spending time with my two daughters, traveling to New Hampshire to visit my family, camping, hunting, fishing and shopping!
The highlight of working in the insurance business is helping the customer understand their insurance needs and coverage’s. I truly enjoy the personal relationship I have with my customers. I enjoy being a part of the Starr Insurance team.
Veronica Cuevas – Bilingual Personal Lines CSA, Property & Casualty License (Personal Lines)
I grew up and got married in the charming city of Philadelphia, but have lived in Chambersburg for over 10 years now. I joined the Starr Insurance team in 2016 with a background of 5 years in the Insurance business, and over 20 in sales and customer service. One of my favorite things to do is to travel internationally. Getting out there, seeing the world, and learning from other cultures keeps me grounded and open minded. I would say that educating and creating an awareness concerning your insurance needs is not only what I enjoy to do every day but it is also a very gratifying experience for me.
Roger Watson – LUTC, Property & Casualty, Life, Health & Disability Agent (Personal Lines)
Helping people protect their dreams and reach their goals is what gets me up in the morning. We all have financial dreams and my role is to help you achieve your dreams. The foundation of a financial dream is based on time and money and I want to help you maximize your time and your money to achieve that dream.
Perhaps you are interested in developing a complex estate plan or just trying to find affordable health insurance for your family. Maybe you’re interested in how a particular type of insurance works or how best to invest in your future today. I will be glad to help – please feel free to give me a call.