Pat Shughart - 2009 Outstanding CSR of the Year in PA
Pat Shughart - PA 2009 CSR of the YearPATRICIA SHUGHART NAMED 2009 OUTSTANDING CSR OF THE YEAR IN PENNSYLVANIA
AUSTIN, TX (July 2009)- The National Alliance for Insurance Education & Research has announced that Patricia Shughart is the 2009 Outstanding CSR of the year recipient for the state of Pennsylvania. To qualify for this honor, Ms. Shughart submitted the winning essay titled: Many in the insurance world believe that “the price of insurance becomes more important to the client in the absence of value.” What are five ways a CSR can add value to the insurance-client relationship? Additionally, Ms. Shughart was selected for having demonstrated outstanding service and professionalism within the insurance community.
“Patricia Shughart was chosen as a state winner for exemplifying the characteristics and qualifications required to be eligible for the prestigious National Outstanding CSR of the Year Award,” stated Dr. William T. Hold, Ph.D., CIC, CPCU, CLU, President of the National Alliance. “She represents the backbone of the insurance community, those customer service representatives distinguished for providing exceptional service on a daily basis.” Patricia Shughart received a framed certificate, embossed with the special Outstanding CSR of the Year bronze medallion symbol, and is now one of 45 individuals eligible for the national honor.
The National Outstanding CSR of the Year award carries a $2,000 cash prize and a scholarship for the recipient’s employer to any program offered by the National Alliance. The national winner also receives a distinctive gold and diamond lapel pin cast with the Outstanding CSR of the Year emblem. Additionally, the winner’s name will be inscribed on a sculpture permanently displayed at the national headquarters in Austin, Texas. For further information regarding the 2009 Outstanding CSR of the Year Award, contact The National Alliance, P.O. Box 27027, Austin, Texas 78755-2027; 800-633-2165, or 5812-346-7358; website: www.TheNationalAlliance.com
Patricia has been a commercial lines agent and CSR at Starr Insurance since 1998 and holds CIC and CPIW designations. Starr Insurance is a local full service independent insurance agent with approximately 5000 commercial and personal lines customers in south-central PA and Maryland. For more information contact Starr Insurance, 800-347-1752, www.InsureWithStarr.com
